Cancellation Policy

Last updated: February 25, 2023

We understand that unforeseen circumstances may arise that require you to cancel your appointment. However, as appointment times are limited, we respectfully request that you provide us with a 24 hour notice of any cancellations.

Please be advised that missed appointments or appointments cancelled without a 24 hour notice will incur a fee. To ensure fairness for all of our clients, we have created a refund policy based on the timing of the cancellation.

Cancellations made more than 24 hours before the scheduled appointment time will receive a 100% refund. Cancellations made between 24 and 4 hours before the appointment time will be eligible for a partial refund of 50%. Cancellations made within 4 hours of the appointment time, or failure to show up for the appointment, will not be eligible for a refund.

Thank you for your cooperation and understanding. We look forward to seeing you at your next appointment!

Contact

If you have any questions or concerns regarding our cancellation policy, please don’t hesitate to contact us at [email protected]